Store Policies

At AUKOOCO®, we are committed to make every customer enjoy shopping at our premium and high quality homeware products. That’s why we’ve worked hard to make sure our store policies are fair and transparent. We only accept a refund for faulty products. If you receive any faulty product within 14 days of receiving date, we guarantee to make a refund or a replacement with no charge to you. We also provide personal customization service on Wool Rugs and Wall Art. Please contact customize@homespringaustralia.com for any size you would like to order for your space.

If you can’t find the information you’re looking for, get in touch. We look forward to serving you at AUKOOCO®.